Terms and Conditions

Customer Privacy Policy

Umbrella Extravaganza shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569

Payment Options Accepted

Payment may be made via Visa and MasterCard.

Card Acquiring and Security

Card transactions will be acquired for Umbrella Extravaganza via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer Details Separate from Card Details

Customer details will be stored by Umbrella Extravaganza separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Umbrella Extravaganza takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. We make use of reliable third-party courier companies and we use PayGate merchant for secure online payments.

Country of Domicile

This website is governed by the laws of South Africa and Umbrella Extravaganza chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Umbrella Extravaganza may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Umbrella Extravaganza (Private company) based in South Africa trading as Umbrella Extravaganza and with registration number 2012/085772/07 and Tax Ref No. 9179135190 (Director, Lulama Yoyo).

Umbrella Extravaganza Contact Details

Company Physical Address: 11047 Mahamabehlala Street, Kwazakhele, Pot Elizabeth, 6205, South Africa Email: info@umbrellaextravaganza.com Telephone: +27 67 662 3244

Additional Terms and Conditions

If an error is spotted against any coupon or discount on an order, Umbrella Extravaganza may cancel these order/s after notifying the customer.

If a price as displayed contains an inadvertent and obvious error, the merchant (Umbrella Extravaganza) is not bound by it after-

a) Correcting the error in the displayed price; and

b) Taking reasonable steps in the circumstances to inform consumers to whom the erroneous price may have been displayed of the error and the correct price.

Please note that “online only” specials are limited to three items per order, and are not available for bulk purchase.

Content Errors – No order will be accepted if we identify a material error in the description of any of our goods or their prices on our website

Information Collected

Umbrella extravaganza collects the data information details provided by you during registration together with the information we learn about you during your use of our products or services and the transactions you undertake when visiting our website to better understand our customers and offer good services and product that are needed and delivered in the correct addresses.

We may collect the following information: Name, Contact information including email address, Demographic information such as postcode, preferences and interests, Other information relevant to customer surveys and/or offers, Transactional information

We may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or completing forms. We also recruit new customers through collaborative campaigns with 3rd parties.

Umbrella Extravaganza will use your information to better understand our customers and offer good services and product that are needed and delivered in the correct addresses and for marketing activities like promotional offers,

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Customers may occasionally also receive very carefully selected and relevant 3rd party communications done in conjunction with ourselves.

Customers are afforded the opportunity to easily opt out of any specific communication channel should they wish to.

Umbrella Extravaganza is doing its best and committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so.

Unlawful Use

You shall not use this website to send or post any message or material that is unlawful, harassing, defamatory, abusive, threatening, obscene, sexually orientated, racially offensive, profane or which violates any applicable law and you hereby indemnify the Company against any loss, liability, damage or expense of whatever nature which the Company or any third party may suffer and which is caused by or attributable to, whether directly or indirectly, your use of the Site.

Links and Advertising

No person, business or other website may link to any page on this website without the prior written permission of the Company feather no alternative use than the normal lawful shopping will be permitted without the company lawfully written consent and permission

The company has put in place the high protection plan for our website

Any unlawfully access to the company website by and third party and authorized person will be regarded as unpermitted unlawfully access and any action done by the access the company will not be held accountable

Disclaimers and Exclusions of Liability

You expressly agree that use of the website is entirely at your own risk. The website and its contents are provided on an ‘as is’ and ‘as available’ basis and has not been compiled to meet individual requirements. It is your responsibility to satisfy yourself, prior to entering into this Agreement, that the service available from and through this Site meets your requirements, and is compatible with the hardware and/or software used by you.

The Company makes no representations nor gives warranties of any kind, whether express or implied including, without limitation, with respect to the Site, its contents, the accuracy thereof or any warranties or representations regarding the effectiveness of any security or encryption facilities or with regard to the availability of Products and/or delivery arrangements and times.

The Company, its directors, employees, sub-contractors, agents, representatives, affiliates and suppliers shall not be liable for any loss, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon the Site (including any information contained thereon) or the Internet. You hereby indemnify the Company from and against any loss or damage suffered or liability incurred including, without limitation, in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded on the Site and/or in terms of this Agreement and/or in relation to the receipt of Products or services supplied by the Company pursuant to any such order.

General Information

The Company’s:

Umbrella Extravaganza may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you. You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way and contact us with your concerns for us to see how we can better resolve the concern we strive to offer best of service through putting our customer safety first and our company.

These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Umbrella Extravaganza from time to time, for so long as the website exists and is operational, Umbrella Extravaganza being entitled to terminate these Terms and Conditions and/or shut down the website at any time

Umbrella Extravaganza Online Site Terms

To buy Products on the Umbrella Extravaganza Online Site you must be over the age of 18 (eighteen) and be the holder of a valid credit card (e.g. a MasterCard or Visa card) (“Credit Card”). Or have access to electronic banking in order to make payment via Electronic Funds Transfer (EFT).

If you have any questions regarding our Website, the terms, products or services, please contact us

Online Registration

Registration and/or use of the Umbrella Extravaganza online site constitutes acceptance of this agreement by you, and shall accordingly apply as between the company and yourself.

Registration on our Website is free and does not oblige you to purchase anything.

Upon registration you will be required to choose a user name and a password. Please keep your password secret. The Company accepts no liability for any damages suffered or losses incurred as a result of the misuse or loss of your password. In this regard you represent and warrant that your user name and password shall:

Placing an Order Online

To purchase products from the Umbrella Extravaganza online site you can register your personal information, or complete the purchase by checking out as a guest customer. When placing an order online you will be required to provide us with the following personal information including but not limited to your:

  • Name and Surname;
  • Email address;
  • Contact number;
  • Maybe South African identity number
  • Payment details;
  • Delivery address;
  • Billing address;

Sales Records

Full sales records regarding the transactions between you and Umbrella Extravaganza shall be maintained on the website for a period of 12 months from the date of conclusion of the sale or related transaction. You shall thus only be able to contact us to view and print such record during such period and be forwarded to you, where after you shall be responsible for retaining your own record of the relevant sale or related transaction.

Conclusion of Sale and Availability of Stock

Sales order will only be deemed as completed once you have completed the purchase cycle and an approved payment/order confirmation is received. We will confirm your purchase order with you via your specified email. By you placing a product into your shopping cart or adding a product to a wish-list does not constitute a sale nor is such products, its price nor its quantities reserved. In the event that you complete the purchase cycle for such products

Displaying of Prices

All pricing displayed on the web are inclusive of the current South African VAT, in South African Rands and is subject to price changes and may change without any warnings or notifications. Please note that all prices displayed exclude the cost of delivery. Umbrella Extravaganza takes utmost care to ensure that the displayed prices are correct. If a mistake is made or incorrect price is displayed we will correct these as soon as we are made aware of the incorrect displayed price. However, should products be erroneously offered at incorrect prices and/or delivery charges for any reason whatsoever, specifically also including negligence or gross negligence on the part of Umbrella Extravaganza, Umbrella Extravaganza will not be obliged to sell products at such incorrect prices and/or delivery charges nor will Umbrella Extravaganza be held liable for any damages caused whatsoever as result of such erroneous prices, but shall refund monies paid by you should you not want the product at the correct price and/or deliver charge

Changes to Agreement

Umbrella Extravaganza may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you. You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way and contact us with your concerns for us to see how we can better resolve the concern we strive to offer best of service through putting our customer safety first and our company.

These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by Umbrella Extravaganza from time to time, for so long as the website exists and is operational, Umbrella Extravaganza being entitled to terminate these Terms and Conditions and/or shut down the website at any time

Chosen Payment Engine Checkout Terms of Service

Important: Please carefully read the payment engine checkout terms of service

By using the payment engine CHECKOUT as an online payment method, you agree to the following terms and conditions

 Any queries relating to your payment engine CHECKOUT account, statement or unlawful payments will be directed to payment engine and not Umbrella Extravaganza

Umbrella Extravaganza will make same limited effort to the payment engine checkout with you to resolve the queries till both you and the payment engine checkout reach same normal understanding however the Umbrella Extravaganza involvement will be of the normal inquiries base no representation we only offer normal customer services after sale going the extra mile for a customer   

Product Availability

Umbrella Extravaganza will have the right, at any time, to make changes to information about products displayed on the website, for example information about prices, description or the availability of products and Umbrella Extravaganza may do so without first giving you notice of the changes. Umbrella Extravaganza will not, however, make any changes to the price, availability or description of any product after an order has been accepted

Customer Initiated Order Cancellations and Changes

You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Umbrella Extravaganza. If your order has already been dispatched, (you will be able to request a refund of the product please see Return Policy

Quick Online Credit Application Terms and Conditions

General

By clicking on the tick-box provided, you acknowledge that you have read and understood the use of website as well as our online store T&Cs and agree to be bound by them.

These T&Cs must be read together with our website Terms of Use, a copy which can be found at our website www. or may be requested from us by email. By using our website, you automatically agree to be bound by our Terms of Use, which is incorporated herein by reference,

We Reserve the Right to:

• Restrict your use and access to our website or part thereof in the event of any unauthorized use.

• Suspend our website or any part thereof

• Terminate your account at any time if we believe that the information supplied by you is false or incomplete.